Meet Your
Comfort Experts
Wally Dahlquist
Owner / FounderWally started working full-time on May 20, 1979, for Dahlquist Propane. Within a year he was transferred to the service department and found his nitch. He has a Master Plumbers License, Restricted, Refrigerant Handling License, HVAC Contractor Registration License, and City of Rhinelander Licensed Tradesman to name a few.
With over 30 years of service experience, he now passes his knowledge along to his employees and stays more to the estimating part of the business. Wally served on the Carrier Dealer Council in 2015-2016. He also celebrated his 30th year being a Carrier Dealer in 2019.
Certifications: NATE, EPA Refrigerant Handling, Carrier Factory Authorized.
Joe Dahlquist
Expeditor & TrainerJoe specializes in equipment installation and estimating for the company. He will be the 4th generation of Dahlquists to hopefully carry the Dahlquist name into the future. Joe has been factory-trained in Heat N Glo, QuadraFire, and Heatilator products. He is also factory-certified in all Carrier products. Joe was asked to serve on the Dealer Council for 2020-2021 for Carrier Cooperation. He will proudly serve as a leader for our area during his term.
Joe and his family enjoy camping, fishing, and vacationing in Canada.
Certifications: NATE, Heat N Glo, and QuadraFire Factory Certified.
Rick Mihalko
Installation Specialist
Jim Flick
Lead Service Specialist
Doug Crum
Lead Installation SpecialistDoug joined our family in August 2019 but started his HVAC career in 2006. He lived and worked in the Green Bay area for 13 years before moving back to the Northwoods in 2019. He likes to hunt grouse, turkey, and deer. He also really enjoys antler shed hunting and scouting. He has a couple of Polaris XC 500 sleds and an old beater John Deere snowmobile he likes to beat around on. Additionally, he likes to fix up and work on old trucks, mostly Fords. Doug takes his kids hiking and they like to come with him to check trail cams. He is married to his wife Emily, has three girls Evelyn, Quinn, and Charlotte, and one dog named Gus.
Doug's favorite part of the HVAC & Hearth Industry: "I enjoy new homes and laying out systems. I got into the HVAC field on a whim when I lost a bet."
Certifications / Awards / Education: Completed a 5-year sheet metal apprenticeship through Associated Builders and Contractors of WI. He has also completed dozens of certificate courses that are trade-related and has EPA 608 Universal and OSHA 10.
Taylor Nigro
Service SpecialistTaylor joined our family in April 2020. He likes to go fishing for pike and smallmouth bass on the Pelican River, float trip style with his wife on the kayaks. He also likes to look for cool rocks, but his wife won’t let me bring them home anymore.
Taylor's favorite part of the HVAC & Hearth Industry: "I like it all, you never know what you’ll be working on and that keeps things challenging and entertaining. "When it’s hot you want it cool, when it’s cool you want it hot, what it is you want it not.” HVAC is a trade that will always be in demand."
Certifications / Awards / Education: Taylor went to HVAC tech school for 2 years at IVCC, got his HVAC technical college certification, and is fully EPA 608 universally certified. He is also factory-trained for all HHT Products.
Phillip Bushar
Service Specialist
Dominic Dahlquist
Installation Specialist
Jon Heise
Installation Specialist
Michelle Arrowood
Owner of Trappers / Office Manager at DahlquistGrowing up in the family business I knew I wanted to be here to continue on my grandparents and parents' legacy. I always was intrigued with the fireplace side and when I got the opportunity to expand the hearth side of our business, I jumped at it.
Trappers Fireplace Gallery is the result of many hours of sweat and tears getting to this point.
With over 20 years in the industry, I still enjoy learning the ins and outs of new products, meeting clients, and seeing projects from the planning stage to the final design and start-up.
John Siefert
Hearth Sales Expert - TrappersI have worked in the masonry field for most of the last 30 years, focusing mainly on stone masonry and fireplaces. Throughout my career, I have had the privilege of working alongside many of our area general contractors and tradesmen. As a community, we are very lucky to have access to such dedicated artisans! Having known and worked with the Dahlquist family for many years it was a no-brainer to join the team when the opportunity was presented to me. It was a picture-perfect natural fit for me having spent much of my life on the masonry end of things.
In my spare time, I enjoy spending time with my wife, children, and our two family dogs. We enjoy hiking, camping, and just generally enjoying the northern Wisconsin outdoor lifestyle.
Dozer, Java & Snickers
Customer Service & SecurityDozer joined our family in 2024. "My favorite part of my day is basking in the sun out back. I am still a puppy so I am not as well behaved as the older dogs but I try hard. I can sit, stay, and lie down. I love treats and to be cuddled."
Snickers joined our family in 2016. "My favorite part of my day is lying in front of the fireplaces staying warm and cozy. I also love protecting the customers and employees from the mean squirrels that try to attack them. You can find me Monday–Friday protecting the showroom."
Java joined our family in 2021. "My favorite part of the day is seeing customers and socializing. You will find me helping Snickers protect the area and if the coast is all clear, you can find me keeping the chairs warm for customers. I also love going to the Eagle River Showroom with my mom and seeing all the new customers up there."